"The service was very prompt and reliable. Your technician was also very courteous and friendly and did a great job!"
- Fabian Hosein

What consumers need to know to protect
themselves from glass industry "chop shops"
 

For consumers that are not armed with adequate information, shopping for windshields can be a fairly confusing process. This is because there is sometimes a huge discrepancy among companies in the pricing of their windshields. It is not uncommon for people to call around and get some quotes that are hundreds of dollars more than other quotes they've received.

What causes this huge fluctuation in glass pricing?

Simply stated, the widespread inconsistency of windshield replacement pricing is based on whether or not the company uses materials that meet the manufacturer's specifications.

Vehicle manufacturers set strict specifications on windshields because windshields play several key roles in keeping passengers safe. Whether it's in every day driving conditions, or crash situations, the windshield is a vital part of the vehicles' overall ability to protect passengers. So when a windshield needs to be replaced, the specifications that vehicle manufacturers set must be strictly adhered to. The problem is, some glass companies don't do this.

There are many glass companies out there, like AutoShieldPlus, that are committed to protecting their customers by only replacing windshields with glass, moldings, and urethanes that meet all of the factory specifications for the car. These companies use OEM (Original Equipment Manufacturer) products that, unfortunately, cost more than after market products. These companies also train their technicians extensively, because the procedure used to install the glass is just as important as the materials that are used.

There are many other glass companies, however, that are known in the glass industry as "chop shops". They take advantage of the fact that most consumers don't know how critical factory specified materials and proper installation are. Because they are much cheaper, these companies will often use inferior glass, moldings, and urethanes, which can result in a whole range of problems down the road.

Some of these problems include flaws like waviness and uneven glass. Both of these result in less than adequate visibility. Another problem is windshields may not be cut perfectly to fit the vehicle and this can result in air and water leakage through the seal of the windshield. The seal of the windshield can also be jeopardized when substandard urethanes and moldings are used on vehicles. When the seal is not finished properly on a replaced windshield, the glass can leak air and water into the car, or it can even pop out of the car in extreme cases.

Because of all of the dangers and annoyances associated with improper windshield replacement, the glass industry is one area where you really do get what you pay for. Although you may hear some quotes from glass companies that sound like a great bargain, you may want to dig a little deeper. Saving a little money up front could cost you a lot more money and hassles in the long run. If you need to replace your windshield, it's critical that you shop around for a company like AutoShieldPlus, that only uses equipment and procedures that meet factory specifications for your vehicle.

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